Privacy Policy

Last updated: February 2026

Old Oak Town ("we", "us", "our") is committed to protecting your personal data and respecting your privacy. This policy explains what information we collect when you use oldoaktown.co.uk (the "Site"), how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Old Oak Town is an independent community news and information service covering the Old Oak and Park Royal regeneration area in West London. For data protection enquiries, please contact us at info@oldoaktown.co.uk.

2. What Data We Collect

We may collect the following categories of personal data:

• Newsletter subscriptions — your email address when you subscribe to The Old Oak Weekly.
• Contact form submissions — your name, email address, and message content.
• News tip submissions — your name (optional), email address (optional), and details of your tip.
• Usage data — anonymised information about how you interact with the Site (pages visited, time on site, referrer). This is collected via analytics cookies only if you accept cookies.
• Technical data — your IP address, browser type, and device, collected automatically by our hosting provider's servers.

3. How We Use Your Data

• To send you The Old Oak Weekly newsletter (with your consent).
• To respond to your contact form or news tip submissions.
• To analyse and improve the Site using aggregated, anonymised analytics data.
• To comply with legal obligations.

We do not use your personal data for automated decision-making or profiling.

4. Lawful Basis for Processing

• Consent — newsletter subscriptions; analytics cookies.
• Legitimate interests — responding to enquiries and tips; site security.
• Legal obligation — where required by law.

5. Cookies

We use cookies to improve your experience on the Site:

• Essential cookies — required for the Site to function (e.g. remembering your cookie consent preference). These are always active.
• Analytics cookies — optional cookies (e.g. Google Analytics) that help us understand how visitors use the Site. These are only set if you click "Accept" on the cookie banner.

You can change your cookie preference at any time by clearing your browser's local storage or adjusting your browser settings.

6. Third-Party Services

We may use the following third-party services, each of which has its own privacy policy:

• Google Analytics — website traffic analysis (Google Privacy Policy).
• Netlify / hosting provider — server-side technical data.
• Mailchimp / email service provider — newsletter delivery.
• Facebook, Instagram, LinkedIn — social media platforms we link to. Visiting those pages is governed by their own privacy policies.

We do not sell your personal data to any third party.

7. Data Retention

• Newsletter subscribers: until you unsubscribe.
• Contact and tip form data: up to 24 months, then securely deleted.
• Analytics data: as per Google Analytics' data retention settings (default 14 months).

8. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you.
• Correct inaccurate personal data.
• Request erasure of your data ("right to be forgotten").
• Object to or restrict processing of your data.
• Withdraw consent at any time (e.g. unsubscribe from the newsletter).
• Lodge a complaint with the Information Commissioner's Office (ICO).

To exercise any of these rights, email us at info@oldoaktown.co.uk.

9. Data Security

We take appropriate technical and organisational measures to protect your personal data against accidental loss, misuse, or unauthorised access. The Site is served over HTTPS.

10. Links to Other Sites

Our Site contains links to external websites (e.g. Facebook, Instagram, LinkedIn). We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

11. Children's Privacy

Our Site is not directed at children under 13. We do not knowingly collect personal data from children.

12. Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the Site after changes constitutes acceptance of the updated policy.

13. Contact

For any privacy-related queries, please contact:
Old Oak Town
info@oldoaktown.co.uk